At Burbridge + Burke, we are passionate about people purchasing mindfully and for items to be loved and cared for in their new homes. Please read our product descriptions carefully and get in touch with any questions before your purchase if you just aren’t sure about something. We are here to help.
If something does arrive and you are not happy for any reason, please reach out to us so that we can discuss and work out a solution for you.
Is something faulty or damaged?
We are so sorry to hear that. Please contact us within 7 days of receiving your item so that we can arrange a replacement or refund.
Changed your mind or the item just wasn’t what you were hoping for?
Please contact us within 14 days of receiving your order so that we can arrange an exchange, credit or refund.
Important bits to note:
- Returned items need to be in unused condition, tags attached and where applicable, in their original packaging.
- Return shipping costs will be at the customers expense
- A full refund will be paid once we receive the returned item
How to contact us?
So many options. Choose what suits you:
Phone: 02 4037 5344
Email: email@example.com or click here to be taken to our online contact form
In person: Shop 10 Cinema Mall, 23 Stockton St NELSON BAY NSW 2315
Or connect/DM via Instagram and Facebook