FREE SHIPPING ON AU ORDERS OVER $150 *Excluding furniture
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    Hi there, 

    After some more information? Hopefully you can find what you are after here, if not, please reach out by email, call, or message us over Instagram/Facebook and we will aim to get back to you as quickly as possible.  


    •  Where are you located? Where are goods shipped from?

    We are based in Port Stephens, NSW, Australia. Its about 2.5 hours north of Sydney. Here we have our design studio and workshop and that is where all our items are shipped from. 

    You also have the option of picking up your purchase in person and save on shipping costs if you can drop in. The studio is only open by appointment so please get in touch before popping by.

    • How do you source such amazing Australian art and design content?

    Easy! Every item we stock from other artists, designers and Australian brands has been handpicked by us because we love it. That being said, it is actually quite a time consuming process. We kicked off initially with some names that we already knew and loved and have slowly built our collection as we organically discover great Australian talent.

    Our goal is to showcase and support Australian design (although there may be one or two sneaky NZ inclusions), so this is the first criteria. We have to be drawn in by the beauty, craftsmanship and clever design of a piece. It is also important for pieces to be handcrafted where possible, be ethically made and have a transparent supply chain. We love being able to support other creatives that love what they do and put that love into the items they produce. 

    • I have some shipping questions...

    What are the FREE SHIPPING conditions?

    All Australian orders over $150 are shipped for free. How good is that!

    The only exception is furniture. If you are ordering a Mustard Made Locker or other bulky furniture piece we will send through a seperate shipping invoice. We are very happy to provide a quote prior to your order, please do get in touch with us.

    When will my purchase be sent?

      We aim to wrap and send off items as orders are received. Usually this is the day of or following, receipt of the order. Basically, we know you want your shiny new things asap and we aim to get them to you as quickly as we can.

      How long will it take to get to me?

      Domestic customers: We entrust Australia Post with delivering our orders as we have found through experience that they are the most reliable and efficient. Unless sent by express, parcels will generally arrive in 2-3 days. Once your order is fulfilled you will be provided with a tracking number that you can use to keep an eye on your parcel once your item is in transit.

      International customers: Again, we are using Australia Post to send international orders. Shipping will calculate for you at checkout, based on the individual items in your order. The only item we are unable to ship internationally at this stage are the Mustard Made Lockers, purely because of their size and weight. We are always on the look out for cost effective ways to ship Internationally. If you do have any questions, please reach out to us. 

      Who will deliver my parcel? 

      We use Australia Post for domestic deliveries because we have found them to offer the most reliable and efficient delivery service. They offer a range of delivery options, can deliver to a PO Box and are carbon neutral. 

      Can I shop online but pick up in-store? 

      Yes! Of course you can, plus we would love to meet you! Be sure to select the IN-STORE PICK UP option at check-out and leave a contact number or email so that we can schedule a pick up time with you from our studio in Taylors Beach.


      •  What is your returns policy?

      Is something faulty or damaged?

      We are so sorry to hear that. Please contact us within 7 days of receiving your item so that we can arrange a replacement or refund. 

      Changed your mind or the item just wasn’t what you were hoping for?

      Please contact us within 14 days of receiving your order so that we can arrange an exchange, credit or refund.

      Important bits to note:

      • Returned items need to be in unused condition, tags attached and where applicable, in their original packaging.
      • Return shipping costs will be at the customers expense
      • A full refund will be paid once we receive the returned item


      So many options. Choose what suits you:

      Phone: 02 4037 5344


      In person: 2/37 Shearwater Drive, Taylors Beach NSW

      Or connect via Instagram and Facebook - @burbridgeandburke